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07-21-2014, 03:55 PM
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#1 |
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Getting Wild
 Join Date: Jun 2014
Location: Central Jersey
Posts: 89
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Warranty Question
Has anyone dealt with Alltrax regarding Warranty issues on there controllers?
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07-24-2014, 01:46 PM
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#2 |
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Gone Wild
Join Date: Apr 2014
Location: Oregon City, Or
Posts: 1,977
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Re: Warranty Question
Are you having an issue? I can't speak from personal experience but I've gone back 500 pages so far and can only remember one real warranty issue (a bad component) that Alltrax owned up to and resolved. All the rest were customer errors i.e. wrong information provided to Alltrax.
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07-24-2014, 02:37 PM
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#3 |
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Getting Wild
Join Date: Jun 2014
Location: Central Jersey
Posts: 89
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Re: Warranty Question
No issue yet, but it's in route to them. I was given an upgrade program by them to install and it died during the install process. Got a new one from the OS and hoping I get a credit, that's all.
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07-24-2014, 03:16 PM
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#4 |
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Happy Carting
Join Date: Dec 2007
Location: Southern California
Posts: 73,418
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Re: Warranty Question
Alltrax is very good about all warranty issues. They replace more user damaged controls than any company I have ever seen.
 I have programmed hundreds of these controls and haven't had that problem yet? |
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07-25-2014, 07:07 AM
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#5 |
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Getting Wild
Join Date: Jun 2014
Location: Central Jersey
Posts: 89
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Re: Warranty Question
I had them on the phone during the upgrade process and they said that was weird (shut down and solid red led) send it back.
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