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Old 02-12-2018, 01:53 PM   #6
scottyb
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Join Date: Dec 2007
Location: Southern California
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Default Re: US Battery Denying warranty on 12 month old Batteries, Thoughts?

Given what the customer is saying I find it hard to believe the rep is correct.
What if the electrolyte was not installed to the proper level in the first place.
I think you could tell him that Your use and care was within the manufactures guidelines and you feel the batteries were not made or prepared properly and you are will to give US battery another chance if they pro-rate this set by the 2 yrs use you got out of them.
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